Can I return my products – I’ve changed my mind about the products I’ve purchased at Hammer Hardware?

  • It’s always easiest to return your product to the store you purchased it from. 
  • We are happy to exchange or refund products within 28 days provided the product is returned with a valid invoice or delivery docket, and
  • it is unopened and unused
  • in original condition and packaging
  • includes all accessories
  • is not a customised item
  •  We will refund to your original payment method where possible, or, if you prefer, we can issue a Hammer Hardware gift card for the sum equal to the cost of the product.

    Can I return my products – the product I’ve purchased at Hammer Hardware is faulty?

    • If a problem occurs with a product purchased from Hammer Hardware, please contact the Hammer Hardware store where the product was purchased.  The store will arrange for the item to be repaired or replaced, or provide a refund as specified by the Consumer Guarantees Act.