Can I return my products – I’ve changed my mind about the products I’ve purchased at Hammer Hardware?
It’s always easiest to return your product to the store you purchased it from.
We are happy to exchange or refund products within 28 days provided the product is returned with a valid invoice or delivery docket, and
it is unopened and unused
in original condition and packaging
includes all accessories
is not a customised item
We will refund to your original payment method where possible, or, if you prefer, we can issue a Hammer Hardware gift card for the sum equal to the cost of the product.
Can I return my products – the product I’ve purchased at Hammer Hardware is faulty?
- If a problem occurs with a product purchased from Hammer Hardware, please contact the Hammer Hardware store where the product was purchased. The store will arrange for the item to be repaired or replaced, or provide a refund as specified by the Consumer Guarantees Act.